When you call us you will hear the friendly voices of Karen or Sonya. They will be able to answer your questions or direct you to the person you need to talk to. They can make an appointment for you or provide the information you need. They are the official greeters for everyone who visits Ohana Hearing Care.

Paulo joined the Ohana staff in 1981. His years of experience and caring attitude sets him a cut above his contemporaries. He is dedicated to providing you with outstanding service with a “human touch“. People always feel comfortable and at home with him. When not at work he is an active granddad and baseball coach. He is a proud McKinley man and University of Hawaii grad.

The newest member of our staff comes to us with a unique list of professional credentials. After graduating with his second degree, in hearing sciences, he worked in a hospital setting for a prestigious ENT practice specializing in Cochlear implants. Nhan adds a special ingredient to the Ohana staff, enabling us to provide the best hearing care service in Hawaii. We are very pleased to have this gifted young man with us. Nhan is also an accomplished musician and songwriter.

With over 48 years in the profession he is the most experienced hearing care professional in Hawaii. As the practice founder he ensures that the “Ohana” tradition of friendly service and excellent care is always provided. He is a frequent speaker at hearing professional seminars and has been a consultant to numerous hearing aid manufacturers over the years. He developed a unique demonstration and fitting technique that is used by many hearing care practitioners worldwide.

Modern hearing aids are actually miniature computers designed correct your unique hearing loss. They are highly dependent on specialized computers and software which program hearing aids just for you. “Rick” is our computer specialist. He makes sure that everything is working the way it should. He is the reason our computers are faster, accurate and more powerful. We call him the “computer guru“..

Keeping track of all orders incoming and outgoing is a big responsibility. Joyce is the perfect person for the job. Her organizational and computer skills make a difficult job look easy. She even answers the phone in a pinch. We are really glad to have her as part of the “Ohana” team.